To enable us to process card and direct debit payments, we will need to set up an account with the payment processor. This will mean that donations and ticket payments can be made and that the funds, once processed, will be sent to our bank account.
To set up the Payment Processing, in the Finance Module, we will need to click Settings at the top of the page, and then the Legal Entity tab. We will need to click the Unlock and Edit button at the top right, enter our password and click the Verify button.
At the bottom of the page, we will see the Payment Processing section and a Set Up Details button, which we need to click. When we click the button, a modal will open. To allow us to complete the details, we'll need to go to the bottom of the modal and tick the box indicating that we are authorised to agree to the Services Agreement and the Stripe Connected Account Agreement.
Once the box has been ticked, click the Register Account button. The details above will be completed once we have registered our account with Stripe.
Under ‘Type of Business’, as the majority of churches are registered charities, we can select ‘Non-profit’. Under ‘Business Structure’ select ‘Other/I’m not sure’, then click Continue.
Then we need to enter our church name under ‘Legal business name’ and under ‘Companies House Registration Number (CRN)’, enter our charity number. If our charity number isn’t accepted, when we move to the next page, we can enter 00000000 and Stripe will contact us to verify the details.
The registered business address and Business phone number will be the address and phone number of the church.
Under ‘Industry’, go to Membership Organisations and select Religious Organisations. The Business Website will be our church website address.
We will also need to enter something into the Product description box, this could simply be the church name, but we can enter more if we wish.
The Business Representative will need to be someone who has ‘significant responsibility for the control and management’ of the church. This may be the minister, treasurer or administrator, for example.
On the Business Owners page, we can ‘Continue with no owners’.
On the Business Directors page, we can ‘Continue with no directors’.
On the Business Executives page, we should already see the name we entered under Business Representative. We can add additional representatives, if we wish, or just click ‘Done, continue’.
On the Customer support details page, enter the email address people should use if they have any questions, under Customer support email, and under Bacs Direct Debit display name, enter the name that we want to appear on people’s bank statements when they donate or pay for tickets. This is limited to 8 characters. Click Continue.
We may need to provide some proof of address and proof of identity, if Stripe are unable to verify the details entered.
We can do this by clicking the Verify Now button and selecting one of the options given to verify our identity. We'll then need to click Next, or Continue to upload, and follow the instructions on screen.
Once we've provided the verification, click the Submit button. Review the details on the review page and, if we're happy with them, click the Done button. We will then be returned to iKnow Church.
We'll then need to click the Set Up Details button again and click the pencil icon in the Bank Account section. We can then enter the bank account details that payments will be made to, click the Save button and our account details will be verified. If we ever need to update your details, we can click the Set Up Details button.