My To Do's

Within iKnow, there is a system for tasks and jobs to be assigned to a church’s wider team. Everyone who has access to iKnow will have their own To Do list. You can access this by clicking on ‘My To Dos’ from the Dashboard.

Once you’ve clicked here, you’ll be taken to a page that will look similar to the one below.

Click on ‘Automated Processes’ to see if you’ve been assigned any tasks.

Any outstanding tasks, in your To Do's, will be listed at the top and any completed tasks listed below.  You can access information for the person, including contact details, by clicking on their name in Blue.

When you’re assigned a Task, you’ll also receive an email with instructions on what you’ll need to do as well as any relevant information.

Once a task is completed, the tick box next to the task, in your My To Do's, should be ticked to note that it has been completed. Marking it as complete will trigger the next step in this task, if there is one. If there is a delay on the next stage, the countdown will now begin.

You may find on your list of tasks that some of them say ‘Unassigned’ alongside, with the option, ‘I’ll Do It’, in Blue. This means that the task has been assigned to a Team, Group or Circle which you are part of. Everyone in the Team or Group will see this task on their To Do list. If you choose to take responsibility for this task, by clicking "I'll Do It", it will remove it from everyone else’s list and you’ll have sole responsibility for it.

The Church Administrator and System Administrator will have oversight on all of the tasks that have been assigned out, so if you need any assistance with these, you can get in touch with them. They’ll also be able to see how long a Task has been waiting for completion and where it is in its journey.