iKnow allows you to add your church branding to your iKnow login screen, emails and letters that are sent out from the iKnow system. You are able to customise the images that are included in the headers and footers of emails and letters, as well as the images that appear on your login screen.  You can also change the text that is included in your email and letter headers and footers.

To create your branding, you will need to go to Settings, either from the Dashboard or the drop down menu, and click Branding.

If you are in the Administrator Role, you will see 3 tabs, Communication, Printouts and Login Screen. If you are in any other Role, you will only see the Communication tab.

Communication will allow you to create templates for emails and letters sent using the Communication Suite as well as automated emails, such as Rota Reminders.

Printouts allows you to add a logo to the reports created in iKnow, such as Room Booking reports.

Login Screen allows you to add a logo and background image to your iKnow login page.

To add images to your login page, go to the Login Screen tab. You can then add a logo, which appears above the username and password fields, by clicking the cloud icon labelled Logo. Select your image from your computer hard drive and you will see a preview of the image appear. If you’d prefer people to see the iKnow logo, don’t upload an image here.

To add a background image, click the cloud icon next to Background, select your image from your hard drive and you will see a preview appear. If you don’t add an image, the background of your login page will remain white.

Please Note

We recommend that the file size of the images you use, for your logo and background, is no more than 5mb.

To see a preview of the login page, before you save your changes, click the Preview button. If you’re happy with the images you’ve added, you can click Save and the changes will be live on your iKnow login page, straight away.

If you want to go back to the standard iKnow login screen, you can click the Default button.

To add a logo to your iKnow reports, click the Printouts tab. You can then click the cloud icon and select the logo image from your computer hard drive.

Please Note

The image should be 250 pixels wide and 200 pixels high, so that it displays correctly on your reports.

The image will appear in the header of each page of your document.


To brand your emails and letters that are sent through iKnow, you will need to click the Communication tab.

If you are in the Administrator Role, there are 2 sections in the Communication tab, one for Global Templates and one for Local Templates. Global Templates can be used for any location in your iKnow, while Local Templates can only be used for the church they were created for. If you are in any Role other than Administrator, you will only see the Local Templates.

You will see a default template, which is the template that will be used on your emails and letters sent through the Communication Suite, unless you select a different template in the Communication Suite. You can edit the template by clicking the orange pencil icon.

At the top of the page you are able to change the name of the template. You can then edit the Email Template and, below that, the Letter Template.

To add an image for the header of your email template, click the cloud icon next to Header Graphic and select your image from your hard drive. The default setting for the header image, and the footer image, is for it to be the full width of the email.

Below this you can add any Header Text you would like to appear. This will appear below the Header Graphic.

In the next section you can add your Footer Text, which appears below the Footer Graphic and, below that you can add your Footer Graphic by clicking the cloud icon.

The final section for the email template is the Stylesheet Code, which controls the layout of the header and footer sections in your email. If you are not familiar with CSS, you can leave this section as it is. If you do know CSS, or have someone who does, and you wish to make adjustments, then you can make changes here.

If you would like to check how the template looks, before saving it, you can click the Preview button.

Next you will see the Letter Template options, which reflect the email template options. These are set in the same way as the email template.

Once you are happy with your templates, you can click the Save button and your template will start to be used on your email and letter communications.

You are able to create additional Global Templates, under the Communication tab, by clicking the + Global Template button. Any additional templates that you create will be available for you to select in the Communication Suite and to use with your Processes.

Local Templates can be added in the same way, but can be added by those in the Administrator Role and those in other Roles. If you are not in the Administrator Role, you will be able to see Global Templates but you won’t be able to edit or add them.

Powered by Church Edit