On the Transactions
page, you can see a list of all the donations that have been made to your church.
You’re able to filter the list using the different options at the top of the list. If you want to find donations by a certain person, you can enter their name or Giving ID
. You can find all transactions between certain dates using the Date From
and Date To
fields. If you want to see all the donations to a specific Legal Entity
, you can select from the Legal Entity
drop down, or all donations to a certain Campaign
using the Campaigns
drop down.
Clicking the Settings
button will allow you to choose which information will be included in the Transaction
list by switching the various toggles on or off. This will affect what is shown on screen and also what is included in any downloads of the transaction list. You can download the transaction list by clicking the Download
button. You can choose to download the list to a PDF or a CSV file.
Any of the transactions can be edited by clicking the orange pencil icon to the right of the transaction. When editing a transaction you can change the Campaign
the transaction is assigned to, add notes and change the Is Giftaidable?
toggle.
You are not able to change the Is Giftaidable?
toggle for a transaction where the Gift Aid is showing as Pending Claim
. If you change the toggle for a transaction that has a yellow tick, the transaction will then not be added to any Gift Aid claims. If the toggle is changed for a transaction where the Gift Aid has already been claimed, an adjustment will be added to your next claim for the amount that was incorrectly claimed.
You are also able to add new donations, on the Transactions
page, using the Record Donation
or Process Donation
buttons.
The Record Donation
button is used for donations made by cash or cheque, for example, where you will have to deposit the funds to your bank account. To add a donation this way, you will need to enter the name or Giving ID
of the Donor
, in the search box and click their name in the list that appears. You’ll then need to add the amount donated, the Source
, which Campaign
this should be applied to, whether Gift Aid should be claimed on it and any notes you want to add. You can then click the Save
button and the donation will be added to the system.
The Process Donation
is used for donations made by credit or debit cards, or by direct payment to your account.
Once you’ve clicked Process Donation
, you will need to select a Campaign
for the donation to be applied to and then select the payment method. You’ll then need to enter the amount that is being donated and choose whether the transaction fees will be covered by the Donor
or if they will be deducted from the donation amount.
You can then choose whether this will be a Recurring Donation
. If you choose to make it a Recurring Donation
, you will be able to decide how often it will recur, when the donations will begin and you have the option to decide when they will end. If no end date is specified, donations will continue to be taken until the Recurring Donation
is cancelled.
Next, you are able to choose to increase the donation amount automatically. You can choose to increase the donation amount by a fixed amount, or by a percentage and how often you want the donation to be increased.
You’ll then need to add a Giving ID
, if you have one, and the donor’s name and address details. You can then choose whether the donation is Giftaidable and add any notes. Once this is completed, click Continue
at the bottom of the form.
If you have chosen a Debit or Credit card donation, you will need to enter the address that the card is registered to. If this is the same as the Donor’s address, you can click the Copy Donor Address
link. You will also need to enter the name that is displayed on the card, an email address and the card details. Once these details have been entered you can click the Submit
button and the donation will be processed. While the donation is being processed, you will be able to see it in the Processing Transactions
tab. Once processing is complete, it will be moved to the Transactions
or Failed
Transactions tab.
If you have chosen the Direct Debit option, you will need to complete the details of the donor and the amount being donated, as with Card donations, and then click Continue
. You will then need to add a Billing Address
. If this is the same as the Donor’s address you can click the Copy Donor Address
link. Then you will need to add the Donor’s bank details and finally tick the box to confirm you understand the terms. You can then click the Submit
button to set up the payment.