Within iKnow, there is a system for tasks and jobs, to be assigned to a church’s wider team. Everyone who has access to iKnow, will have their own To Do list. We can access this by clicking on the dropdown, at the top right of the Dashboard, and clicking My To Dos.
Any outstanding tasks, in our To Do's, will be listed under My Outstanding To Dos, and any completed tasks, will be under My Completed To Dos. We can access information for the person, including contact details, by clicking on their name in blue. We’ll also be able to see what the task is.
From here we are able to contact the person, through the iKnow Communication Suite, by clicking the Contact button.
We can add a note to the step, by clicking the Add Note button.
We can also mark this step of the task completed, by clicking the Complete button. Clicking Complete will trigger the next step in this task, if there is one. If there is a delay on the next stage, the countdown will now begin.
When we’re assigned a task, we’ll also receive an email, with instructions on what we’ll need to do, as well as a link to My To Dos, in our iKnow account.
The Church Administrator, and System Administrator, can have oversight of all of the tasks that have been assigned, so if we need any assistance with these, we can get in touch with them. They’ll also be able to see, how long a task has been waiting for completion, and where it is, in its journey.