My Giving
If it has been activated by a Finance Administrator, iKnow users can access the My Giving Area, from their Dashboard.
When we log in to iKnow, we can click the dropdown at the top right of the page and we will see the My Giving option. Clicking this will take us to the My Giving Area.
Active Recurring Donations
At the top of the My Giving Area, we will see any Active Recurring Donations that we have set up. We can view details of the donations, by clicking the eye icon, to the right of the donation. We can also cancel a recurring donation, by clicking the red dustbin button.
Recent Donations
If the option to view historic donations has been switched on, we will be able to see the Recent Donations section. This will list any previous donations that we have made. We can filter the donations by the Campaigns they were donated to, or by the dates that donations were made.
Payment Methods
The Payment Methods section, lets us see what payment methods are being used, for our recurring donations. We can change the payment method, for a recurring donation, by clicking the orange button, to the right of the payment method. This will allow us to enter new details, which will be used from the next time that the recurring donation is paid. Clicking the red dustbin button, will allow us to remove the payment method from iKnow. We will only be able to remove payment methods, that are not being used for any recurring donations.
Donate
Finally, at the top of the page, we will see the Donate button, which will allow us to set up new one-off, or recurring donations, directly from our iKnow profile.